Company Expands its Extended Enterprise Support offering to include PLM Utilities
Pembroke Pines, FL, 33028, October 1, 2014 – Inceptra LLC, a global Product Lifecycle Management Solution provider and largest North American reseller of Dassault Systemes Product Lifecycle Management Solutions, today unveiled Inceptra Advantage Support Plus!, a comprehensive offer combining Product Support, Service Request Management, a collaborative customer support portal, an extensive knowledge base and media center, and a suite of PLM Utilities designed to meet the needs of PLM environments requiring ongoing management and support as enterprises expand their PLM deployments. Inceptra Advantage Plus! is available immediately to new and existing Inceptra customers as well as prospective customers who are existing users of Dassault Systemes’ CATIA, ENOVIA, DELMIA and 3DVIA in North America.
Inceptra Advantage Support Plus! enables an enterprise to extend the expertise of their PLM specialists to include the knowledge of a best-in-class team of Inceptra engineers and support expertise with unlimited support requests including solution knowledge and process knowledge requests helping customers to fully realize the potential of their PLM investments.
New to Inceptra Advantage Support Plus! is the inclusion of a suite of tools branded as Inceptra Utilities addressing a variety of challenges faced by customers as they deploy PLM solutions. These Utilities extend the capabilities of various DS PLM solutions to further optimize and enhance the user experience. Included in the initial availability of Inceptra Advantage Support Plus are:
- Inceptra Rename Utility – This Utility allows users to quickly rename CATIA V5 documents, products and instances completely and accurately every time. Functionality includes a graphical interface, multiple run-time modes and search & replace capability.
- Inceptra Titleblock Utility – a unique set of drawing templates which can be used to customize the titleblocks.
- Inceptra PDF Viewing Utility– providing an effective alternative to the standard visualization environment for ENOVIA SMARTEAM web users enabling expanded ENOVIA use within an enterprise.
- Inceptra Data Migration Utility* – enabling the import of large data sets into an ENOVIA SMARTEAM environment as well as multi-sourced bulk data load – enabling expanded PLM deployment and PLM system and data consolidation.
Tim Peterson, Chief Operating Officer and Executive Vice President, Global Sales commented, “With Inceptra Advantage Support Plus! we offer customers a means to take advantage of the PLM expertise and knowledge we have amassed through our years of PLM implementations. We have the largest number of engineers certified on DS solutions in North America of any DS reseller with a wide array of industry expertise. This is part of the added-value that differentiates Inceptra from its peers”.
Availability of Inceptra Advantage Support Plus! is immediate. Existing Inceptra Advantage Support customers will have an option to upgrade to Inceptra Advantage Support Plus! immediately or upon renewal of their existing Advantage Support contract.
* – requires a 2-day services agreement to implement and configure Inceptra Data Migration Utility
Headquartered in Pembroke Pines, FL, with resources throughout North America, Inceptra is dedicated primarily to Dassault Systèmes’ PLM portfolio, plus complementary products and internally developed PLM acceleration solutions. Inceptra’s offerings include software, hardware, support, training and consulting services, including integration services, automation services, and key industry disciplines such as composites design. Inceptra’s customers include engineering and manufacturing enterprises of all sizes across a variety of industries including aerospace, automotive, industrial equipment, consumer goods, high tech, life sciences and civil engineering.
About Inceptra Advantage Support Plus
Engineering productivity is a key component to how well your business thrives. Inceptra Advantage Support Plus! enables collaboration, an online resource and interactive tools and services for Product Lifecycle Management software users. The Inceptra Advantage Support Plus! offering is designed to give you the answers you need for your program, when you need them whether they be assistance with an installation, access to technical tips, or an answer to a question
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