Live Remote Learning FAQs
No, you do not need the specific application software installed such as CATIA, ENOVIA, etc. Access to hands-on lab exercises is provided via your internet connection.
You need a workstation with a reliable internet connection, keyboard, mouse, video monitor and an audio device such as a telephone or headset.
A minimum internet download speed of 4 Mbps is required.
Test your internet speed here, and choose “Begin Test”.
You can check your connection to the Live Remote technology at any time, but you must do the connection test before the first day of class. The connection test should be done from the PC you will be using for the class. A WebEx remote access application will be installed on your PC as part of the connection test process.
Click this link to test your connection:
If you need assistance during the connection test, contact WebEx support, 866.229.3239
You can use a telephone or connect to audio using your computer workstation.
Telephone
Dial-in information, including a toll-free number, will be provided.
Computer
A microphone is required when connecting to audio using your computer. To reduce background noise and provide clarity, a headset with an integrated microphone that attaches via a USB port is recommended, but is not provided by Inceptra.
Classes are 8 hours long (not including lunch) held during normal business hours and typically start between 8:30-9:30am. Times may be adjusted if students are in different time zones. You can take a class from home, work, off-site or anywhere meeting the system requirements shown above. Your environment should be free from distractions and interruptions allowing you to focus on learning.
Enrolled students receive an email invitation from messenger@webex.com prior to the first day of class. In some cases, the invitation may arrive just minutes before the class start time. It provides instructions for joining the class, start time, and audio details.
No, each student will need their own workstation for the hands-on lab.
Call 786-400-2638 option 3 or send an email to training@inceptra.com. After payment for the class is confirmed, you will receive an Official Enrollment email from the Inceptra Services Administrator.
Access to web-based Companion e-Learning modules, including lab exercises, is available as a paid annual subscription. E-learning exercises require a local install of CATIA, ENOVIA, etc. It is not an extended access to the Live Remote training environment.
